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Step 1: |
Simply
type your question or the nature of your problem in the box below. Then
click the button to proceed. |
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| Step 2: |
You are
prompted to download a small virus-free plug-in which will connect you
to a member of our support team. |
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| Step 3: |
Your
support representative will chat with you online to obtain the details
of the problem. |
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| Step 4: |
With your
permission, your support representative can view your screen and share
control of your mouse and keyboard. |
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| Step 5: |
You are
in full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can end the
screen-sharing session at any time. |
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